Don't Miss the Following Articles
News
The Power of Voice: Managerial Affective States and Future Firm Performance
The Journal of Finance - Volume 67: Issue 1, February 2012
"We measure managerial affective states during earnings conference calls by analyzing conference call audio files using vocal emotion analysis software... This study presents new evidence that managerial vocal cues contain useful information about a firm's fundamentals, incremental to both quantitative earnings information and qualitative "soft" information conveyed by linguistic content..."
Also discussed at:
NPR: "Is That CEO Being Honest? Tone Of Voice May Tell A Lot"
Daily Mail online: "Could voice analysis software give away lying CEOS? New system picks up tiny 'tells' which could warn investors of fraud"
Something for the weekend - Linda Anderson
FT.com Financial Time, March 4, 2011
A crystal ball that revealed to investors how their stocks and shares were going to perform in the market would be a welcome gift for many. Now researchers at the Fuqua School of Business at Duke University have discovered, if not a window into the future then at least a tiny glimpse.
The Whole Truth - Property Casualty 360 Magazine
Property Casualty 360 Magazine, April 01, 2009
Is Layered Voice Analysis the Future of Lie-Detecting Technology?
1,200 Cheats Rooted out by Lie Detectors; BENEFITS: Voice Analysis Identifies Dodgy Claimants
Coventry Evening Telegraph (England), January 29, 2009
A lie detector system designed to root out benefits cheats in Coventry has identified 1,200 dodgy claims in just over a year. The technology detects stress levels in people's voices over the phone and has been used by the city council to assess new Housing ...
EDITORIAL: Emotional Intelligence
Speech Technology MagazineJessica Tsai - October 1, 2008
"Speech technology may have difficulty conveying emotion, but it can certainly detect it"
"...It has been Liberman’s observation that most people tend to confuse stress and anger. Stress, he says, is derived from feeling trapped. Anger, on the other hand, translates into: "I’m trapped, but I’m getting out no matter what." Knowing this, Nemesysco’s solution tracks the development of stress and anger separately. "When a customer calls to complain about something, he expects to find empathy," Liberman says. "Once he doesn’t find it, his frustration is growing bigger, and so will his stress." That is genuine emotion, and the key is to get in before the point of no return, right before stress turns to anger, he notes..."
Aviation Security International Magazine COVER STORY: Lie Detection and Stress Analysis: technology to the rescue
Aviation Security International Magazine, February 2008
Article published in the Aviation Security International Magazine, includes description of Nemesysco's GK1.
Phone lie detector led to 160 Birmingham benefit cheat investigations
The Birmingham Post, May 8, 2008
A lie detector which identifies benefit cheats as they talk on the telephone led to almost 160 investigations in Birmingham last year, the city council has revealed.
Voice analysis technology to tackle benefit cheats Information Age
The Economist, May 8, 2008
The UK’s Department of Work and Pensions (DWP) will spend £1.5 million trialing over-the-phone lie detector technology in an effort to reduce benefit fraud.
Reading Your Voice to Detect Crime - ABC news
ABC news, May 7, 2008
Lie detector technology, whatever you may think of its accuracy or the ethics of its use, has just taken another step toward becoming a routine crime-fighting tool. In Britain, for instance, Voice Risk Analysis technology is the latest attempt by local authorities to thwart welfare fraud
Plaskitt announces success of new technology to combat benefit fraud and further funding
7th Space, May 7, 2008
There will be funding for a further 15 local authority pilot projects to test an innovative new technology to catch out benefit fraudsters, announced Anti-Fraud Minister, James Plaskitt today.