Official press release
“Aizan Partners with Nemesysco for emotive analytics”
"Aizan (www.aizan.com), a leading cloud based voice solution provider, is pleased to announce its partnership with Nemesysco Ltd. (www.nemesysco.com). Nemesysco is the leading provider of emotive voice analysis technologies and solutions powered by the “QA5 emotion sensing” patented technology. By partnering with Nemesysco, Aizan adds emotive analytics to a wide range of standard voice analytics.".
Toronto, April 1 -- Aizan a leading cloud based voice solution provider, is pleased to announce its partnership with Nemesysco Ltd. Nemesysco is the leading provider of emotive voice analysis technologies and solutions powered by the “QA5 emotion sensing” patented technology.
By partnering with Nemesysco, Aizan adds emotive analytics to a wide range of standard voice analytics.
“Getting a sense of how callers and agents are interacting with each other adds a perspective to voice analytics that is potent said Sean Morris, CEO at Aizan. We can now show you what was said as well as how it was said, he continued, and this significantly increases the ability of clients to improve service, skills, training and understanding of their customers.”
Aizan has embedded the Nemesysco QA5™ engine into the core voice platform and voice analytics can be added to any call routing, IVR or recording application.
“QA5 technology monitors calls for a wide range of emotional responses, including anger, upset and signs of stress.” explained Amir Liberman, CEO of Nemesysco, “The ability to automatically identify mishandled calls, and then flag sensitive portions within those calls, adds tremendous value to any call center operation, making better use of managers’ time and skills”.
Aizan Technologies is a future forward thinking cloud voice company which is bold, creative, and passionate about finding ways to improve services within the telecommunications industry. Aizan offers leading Cloud services such as IVR, Recording, Outbound Messaging, Voice Analytics all within secure, diverse Canadian Datacenters.
Nemesysco Ltd. Is the leading provider of voice analysis and emotion detection technologies, for the security and financial markets. Nemesysco's LVA (Layered Voice Analysis) technology detects the emotional content of a conversation, in real-time or from recorded materials, enabling analysis of different types of stress, cognitive processes and various emotional reactions. Nemesysco's products are implemented in a wide variety of applications for law enforcement, homeland security, insurance and banks fraud prevention, employee screening, call center quality monitoring, healthcare and entertainment. Nemesysco is a privately held company, founded in 2000 and is headquartered in Netanya, Israel.
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