The QA7 call center software technology
QA7 Software development kit utilizes Nemesysco’s LVA and Emotion Detection Platform to detect and measure a wide range of emotions and cognitive states. Together with the analytics engine of your choice, it further allows you to define, train and detect additional emotional states to meet some specific customer needs.
This unique combination of out-of-the-box detection of a variety of emotions, together with the ability to train the system to detect other emotions of interest, in real-time or from pre-recorded material, is what makes QA7 the most sophisticated, flexible, cutting edge voice analysis technology available today.
